In this document, we use the term “Company,” which is identical to the firm or entity that owns the company or project, and which, via their website, has directed you here through an internet link.
By using the aforementioned website that has brought you to this platform, you hereby confirm that you have seen the link, visited this site, read through this content, and accepted its terms.
Q&A
Here, you will find answers to some of the most common questions we receive. All transactions with us are subject to our business and payment terms, as well as the guidelines outlined in this “Questions and Answers” section.
Offers
Types of Offers
We provide a variety of offers throughout the year, including:
- Opening Offers: Available when we launch in a new country;
- “Off Your Next” Offers: Annual campaigns offering discounts to returning clients;
- New Client Offers: Valid for the first and second assignments, available for 45 days;
- Summer Offers: Typically available in May, June, and July;
- Special Hot Summer Offers: Available in May, July, and September;
- Social Media Sign-Up Offer: Discounts for clients who connect with us on Facebook, LinkedIn, and X/Twitter.
Candidates also benefit from offers, such as free seats at our network meetings and webinars when they follow us on social media and subscribe to our NEWS Packet.
Guidelines for Offers
Only one offer can be applied per invoice.
Offers are valid only during the specified period and expire at 5 p.m. Danish time on the stated date.
Promo codes must be used when ordering.
Offers are subject to availability and capacity.
Clients ordering more than seven tasks simultaneously should contact us directly.
All clients in the same country receive the same offers.
Orders must be placed and paid for through our website.
Pricing and Payment
Payment Terms
For detailed information on payment terms, please visit our dedicated payment page.
Price Setting
Our prices are set in Danish Kroner (DKK), with USD equivalents provided for reference. Prices are based on the DKK rate, and invoices are issued accordingly.
VAT Rules for EU Transactions
- Business-to-Business (B2B): No Danish VAT is charged for services provided to businesses in other EU countries. The buyer is responsible for VAT in their country.
- Business-to-Consumer (B2C): Special VAT rules apply for services sold to private consumers in the EU, particularly for distance selling.
For more details, visit:
- VAT Rules for B2B Transactions
- VAT Rules for B2C Transactions
VAT for Non-EU Countries
For services sold to non-EU countries, VAT is not charged if the buyer is a registered business. Proof of business status, such as a VAT number, is required. Certain services, such as those related to property in Denmark, are always subject to Danish VAT.
For more information, visit: VAT for Non-EU Transactions
Selection & Search
Compliance with Danish Discrimination Act
In Denmark, recruitment processes must comply with the Discrimination Act, which prohibits discrimination based on race, colour, religion, political opinion, sexual orientation, age, disability, or national, social, or ethnic origin.
We do not consider factors such as whether a candidate has or plans to have children, as this is considered discriminatory.
Data Collection in Recruitment
We collect passport information to verify candidates’ legal right to work in the relevant country. Criminal records are collected only for roles requiring high security, such as those involving financial crime or terrorism risks.
All data collection complies with the General Data Protection Regulation (GDPR), ensuring transparency, proportionality, and security.
Specialist Areas
We specialise in recruitment for:
- Human Resources Management, Talent Management, Learning, and Development;
- Finance and Accounting;
- Tech Industry (programmers, designers);
- Legal and Administration;
- Engineering and Technical Roles;
- Retail Management:
- Senior Management;
- Media and PR.
Training & Webinars
Changing Dates
If you need to reschedule, contact us at least four days before the training date. Changes are subject to availability.
Anonymous Participation
Anonymous participation is allowed for webinars, particularly for candidates in certain Asian countries. Please inform us in advance if you wish to participate anonymously.
Webinar Systems
We use Zoom or MS Teams for webinars. Login details and instructions are sent a few days before the session. Ensure your internet connection and equipment are stable.
Cancellation Policy
- Cancellations made at least four weeks before the course start date receive a full refund.
- Cancellations made 7–13 days before the course are charged 50% of the course fee.
- Cancellations made less than seven days before the course are charged 100% of the course fee.
Our World
Sign-Up Benefits
By signing up, you gain access to:
- Our pricing and discount schemes;
- Direct ordering of assignments.
Activity calendars
Membership
We reserve the right to refuse membership without explanation. Competing companies are not granted access to our client forum.
Operation
Advisor Visits
Advisors can visit your business, with transportation costs covered by the client for locations outside Copenhagen. Overnight stays and flights are also client-funded.
Cancellation of Tasks
- Recruitment tasks: Cancellation terms depend on the stage of the process.
- Training or advisory sessions: Cancellations must be made at least 18 hours in advance.
- Psychology tests and analyses: Orders cannot be cancelled once placed.
Discounts
Our prices are already competitive, but we offer quantity discounts for bulk orders of psychology tests and analyses.
Payment by Invoice
While we prefer upfront payment, invoicing is available at standard prices with an added administration fee.
Test and Analysis
Extra Meetings with Advisors
Additional meetings with advisors can be booked for a minimum of two hours, either in person or via MS Teams.
Feedback Sessions
We recommend reviewing your test results with an advisor, though this is not mandatory.
Advisor Qualifications
Most advisors are psychologists or have equivalent qualifications and certifications.
Job Descriptions
Return Policy
Job descriptions created by our advisors cannot be returned after delivery. For search and selection processes, clients are involved in defining the job content.
Career Advisory Services & Outplacement
Pro Bono Services
Pro bono agreements are non-transferable and are offered only to aid organisations.
Law – Approval to Operate
4selection is a registered company in Denmark (DK-29741239) and complies with Danish and European legislation.
Applicant Privacy Policy
Our privacy policy for candidates is available at: Applicant Privacy Policy
Governing Law
All transactions are governed by Danish law, regardless of the user’s location.
Frames to Follow
For all terms and conditions, visit: Frames for All Trade with 4Selection
GDPR Compliance
We adhere to the General Data Protection Regulation (GDPR), ensuring transparency and accountability in data processing.
Outplacement
Virtual Job Training Guidelines
- Submit required materials 24 hours before the session.
- Join via MS Teams using your real name or an avatar.
- Ensure stable internet and working equipment.
- Be punctual and actively participate.
- Maintain confidentiality and respect privacy.
- Complete all tasks and provide feedback after the session.