Danish consumer protection laws provide private clients with additional rights, which are integrated into this agreement.

Clients have a 14-day right of withdrawal from the date of purchase, provided the service has not yet begun. If a client agrees to commence services within this period, they waive their right to withdraw once the service starts. Given the personalised nature of our services, early termination after the programme has begun does not entitle the client to a refund.

In the event of national or international crises, including pandemics, war, or government-imposed restrictions, alternative arrangements may be introduced to ensure continuity of service. This may include adjusted timelines, remote service delivery, or alternative scheduling. If a pandemic is officially declared by Danish authorities, the European Centre for Disease Prevention and Control, or the World Health Organization, work-from-home arrangements and digital delivery of services will become standard practice. Clients acknowledge that no refunds or contract alterations will be granted due to such circumstances, as the service will still be provided in an adapted format.

If a regional or global war affects the ability to fulfil contractual obligations, adjustments will be discussed in good faith, with priority given to finding a workable solution. If conditions make it impossible to continue the service safely, the agreement may be suspended or terminated without financial penalties, with payments settled in accordance with work already completed.

If there is an outbreak of COVID-19, a similar infectious disease, or another public health crisis, including pandemics officially declared by the World Health Organization, the European Centre for Disease Prevention and Control, or Danish authorities, it may be necessary to adjust how services are provided. In such situations, we will work together to adapt the service to ensure continuity while complying with any public health regulations and safety measures in place.

If such circumstances cause significant disruptions that make it impossible to continue as originally planned, adjustments may be made to accommodate the situation. This may include changes to deadlines, modifications to the agreed service structure, or a temporary switch to remote sessions. If restrictions prevent in-person meetings, online alternatives will be introduced wherever possible. In such cases, no refunds will be provided, as the service will still be delivered in an adapted format.

If Denmark or the region experiences war, political instability, or government-imposed restrictions that impact the ability to continue services as agreed, we will assess the situation together and make necessary adjustments. If it remains possible to continue services remotely or through other means, these options will be prioritised. If conditions make it impossible to proceed safely, the agreement may be suspended or terminated, with any outstanding payments adjusted according to the work already completed.

If a pandemic is declared and restrictions are introduced that prevent work from continuing under normal conditions, services may be delayed, restructured, or temporarily suspended. In such cases, both parties will discuss a reasonable way forward, considering the evolving nature of the crisis. If the contract cannot continue due to long-term restrictions, it may be terminated, with payments settled based on the services already provided.

Both parties agree to act in good faith to navigate unexpected situations fairly and with flexibility. There will be no penalties or liability for disruptions caused by government-imposed restrictions, quarantine measures, military conflicts, or other circumstances beyond our control that make it impossible or unsafe to continue as originally planned.